Privacy Policy

Last Updated: April 30, 2026

At Navopalo, we respect your privacy and are committed to protecting the personal data we hold about you. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our premium kitchenware.

1. Information We Collect

When you interact with our site, we collect certain information to provide a seamless shopping experience:

  • Personal Identifiers: Name, shipping address, billing address, email address, and phone number.

  • Payment Information: Payment details are processed securely through our third-party payment processors (e.g., PayPal, Stripe). We do not store your full credit card information on our servers.

  • Technical Data: IP address, browser type, device information, and cookies to improve site functionality and marketing.

2. How We Use Your Information

We use your data for the following purposes:

  • Order Fulfillment: To process transactions, ship products, and provide order updates.

  • Customer Support: To respond to your inquiries and provide technical assistance.

  • Marketing Communication: With your consent, we may send you newsletters about new collections or exclusive offers. You may opt-out at any time.

  • Security: To detect and prevent fraudulent transactions and protect the integrity of our platform.

3. Sharing Your Information

We do not sell your personal data. We only share information with trusted third parties necessary to run our business, including:

  • Service Providers: Delivery partners (FedEx, UPS, DHL) and payment processors.

  • Legal Compliance: When required by law or to protect our rights and safety.

4. Cookies and Tracking

We use cookies to enhance your browsing experience, remember items in your cart, and analyze site traffic. You can manage your cookie preferences through your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request the correction or deletion of your personal information.

  • Object to the processing of your data for marketing purposes.

6. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your data during transmission and storage. However, no method of transmission over the internet is 100% secure.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact our privacy team:

  • Email: service@navopalo.com

  • Phone: (+1) 323 642 2734

  • Address: 1350 S Park Victoria Dr, Milpitas, CA 95035, USA